The first tourist associations and organizations. Regional tourism associations and unions in the CIS countries Tourist associations

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Municipal state institution of additional

children's education Inza district center children's creativity

on the basis of MKOU Oskinskaya secondary school

Reviewed and approved at the meeting

Pedagogical Council of the MKU DO IRCDT

Protocol No. _________ dated ___________

Secretary ________________________ "I approve"

Director of MKU DO IRTSDT

V.N. Zaichenkova__________

"____" ____________ 201 _

WORKING PROGRAMM

for the Tourist Association of Interest

Teacher of additional education

Poteshkin Pavel Viktorovich

Age of children: 8-16 years old

Inza

Explanatory note

Tourism is an excellent and effective means of educating the younger generation. Tourism in our school is a mass movement of children and teenagers.

The novelty of the program. We see the main task of tourism in opening up a wide scope for revealing the abilities of children, making them spiritually richer, more meaningful, multifaceted, and educating a person who is able to withstand difficulties, a real citizen of his country.

A hiking trip, an orienteering competition track is not only kilometers traveled from point "A" to point "B", which is very important in itself, but the acquisition of vital skills. Friendship, comradeship, mutual assistance are brought up here, independence, observation, speed of reaction, logical thinking are developed. An inexperienced person, once in a difficult situation, cannot always make the right decision, act competently and prudently. A good tourist, an orienteering athlete will be able to quickly and correctly understand a difficult situation.

Relevance of the program . Today, more than ever, the question of the need to change one's attitude to life, to nature and to ensure appropriate upbringing and education of the new generation is relevant.

The combination of orienteering, local history and tourism contributes to the formation of a child's ideas about the interaction between man and the environment, healthy lifestyle skills, love for his native land, striving for tourism excellence.

Additional program. This program can serve as a guide for leaders of local history circles of any profile.

Purpose of the program - comprehensive and harmonious development of the personality, education of a physically and morally healthy person, the formation of logical and economic thinking.

Tasks:

Educational

    Acquisition and expansion of knowledge on tourism, local history and ethnography;

    The study by schoolchildren of their native land, their small homeland, the environment;

    Learning the rules of behavior in nature during excursions, hikes

    Preparing children for school, city and district tourism and local history events.

Educational

    Creation of conditions for meeting the interests of children, personal development, disclosure of its creative potential;

    Development of tourism skills and interest in self-employment;

    Physical development.

Educational

    Formation of a sense of love and pride for their small homeland;

    Formation of a healthy lifestyle;

    Raising in children confidence in their importance, a sense of human dignity, an understanding of the value human life and awareness of one's own responsibility for maintaining health and maintaining a healthy lifestyle.

The program is designed for one year of study and is intended for students in grades 2-11.

During practical and theoretical classes, the knowledge gained in the lessons of the surrounding world of geography, biology, physics is consolidated, as well as new ones are acquired. This not only broadens the horizons of the guys, but also prepares them for choosing a profession, serving in the army.

The association's theoretical training classes are held in the school premises using teaching aids(maps, atlases, topographic plans, compass, etc.). Practical classes are held within the village of Oskino.

In practical classes, and especially on hikes, the circle members will be able to show their physical abilities, creative and organizational skills.

The program includes three classes per week for 2 hours.

The course includes elements of topography, orienteering and hiking techniques.

In the process of training, the children receive theoretical knowledge:

    by types of tourism;

    on geography and ecology of the Inza region;

    on the organization and conduct of a hiking trip practical skills and abilities;

    work with different types of maps;

    organizing bivouacs, kindling fires, orienteering;

    keeping a field diary and compiling reports of tourist trips.

Testing of knowledge, skills and abilities is carried out in the form of tests, practical tasks, orienteering competitions.

Thematic lesson plan of the association of interests "Tourist"

p/n

Lesson Topics

Number of lessons

Total

Theor.

Prakt.

Introductory lesson

2.1

2.2

2.3

2.4

2.5

Topographer's ABC

Compass. Azimuth. Distance measurement

topographic signs. Topographic map

tourist equipment

knot

Training campaign and analysis of its results

4.1

4.2

4.3

4.4

4.5

4.6

On the orienteering track

Types and nature of orienteering competitions

Organization of the movement on a hiking trip

Overcoming obstacle course

Tourist hygiene and first aid

On the snow-covered expanses (winter hike). Results of the hike

5.1

5.2

5.3

5.4

5.5

The road doesn't end

Features of orientation in a complex pedestrian journey

Technique and practice of movement in a complex walking tour

Physical preparation of participants of a complex tourist trip

Tourist travel. Breakdown of results.

Total: (3 times a week for 2 hours) - 216 hours

Program content

Topic 1 . Introductory lesson.Tourism and health.

The work plan of the association, the mode of classes and training. Materials and tools needed for classes in the circle.

Topic 2 Topographer's ABC.Compass. Azimuth. Distance measurement.

types of compasses. Compass Rules. sighting. Direct and reverse serifs. Azimuth determination. Back azimuth. Methods for measuring distances on the ground. Medium step. Eye gauge.

Compass map orientation. Serif exercise. build on paper from a given point the given azimuths (NE, S, SW, etc.) and show the azimuth value with an arc. Run by eye without a protractor. Determine the back azimuth from the given one. Mixed orienteering exercise without the use of a compass. Graphic solution of mixed orientation problems. Exercise for visual assessment of the azimuth. Measuring your average stride. Eye training.

topographic signs. Topographic map.

Local items on aerial photography of the site earth's surface. The role of topographic signs on the plan and map. Sign groups. Color, shapes and sizes of signs. Sketching of topographic signs in groups (65 characters). Explanation of signs and unfamiliar local objects. Topographic and geographic map. Handling a map on a hike. Scale types. Determination of azimuths, lines on the map.

Practical lessons on the topic. Recognition of signs on the map. Reading the map along the routes. Topographic dictation. Identification on the map of elements that are less subject to change than others. Compilation of a list of local items, grouped according to the degree of rapidity of change. Scale conversion to natural. Measurement of azimuths of various directions on the map.

Tourist equipment. Tourist shoes and clothes. List of personal equipment. Requirements for a backpack, dishes, etc. Care of feet and shoes on a hiking step hiker. Building a chain. intervals. Responsibilities of guiding and trailing. Movement mode: running hour and halts, normal speed, number of running hours. Halt and bivouac.

Practical lessons on the topic. Packing a backpack. Setting up a tent. Breeding a fire.

Practical lesson

Professional tourism associations

Professional associations are created in order to solve issues through the joint efforts of their members, none of the interested members is able to solve independently. Tourism enterprises, unlike other components of the tourism industry, are highly mobile and have low turnover. With the exception of leading tour operators, which combine hundreds and thousands of smaller travel agencies, tourism enterprises can be classified as small businesses with limited administrative and economic resources. At the same time, as in any other sector of the economy, there are certain corporate problems in the tourism industry, the solution of which will benefit all subjects of this type of activity. For example, the issue of developing service standards in hotels, advertising and promoting a joint product, conducting market research or information support for the industry can only be solved by joint efforts. These considerations formed the basis of the process of consolidation of individual tourism enterprises into associations and unions with the corresponding delegation of powers to protect the interests of participants at the national and international levels. Associations take over some functions government agencies tourism management, in particular the coordination of tourism enterprises.

Tourism enterprises that have achieved some success tend to join professional international or national associations, membership in which not only contributes to the expansion of the professional outlook of members, but also changes their image in the national tourism market.

Let us briefly characterize the international associations and unions that play the most prominent role in the post-war history of tourism.

International organizations.

International Association for Excursion Services and Tours (ISTA) - unites companies that are engaged in excursion services. The Association was established in 1953. The main activity is the annual publication of the Tariff Guide for Tours and Excursion Services, in which alphabetical order by country, information is provided on programs and prices of tours organized by ISTA members.

International Travel Alliance(AIT) - an international tourism organization whose full members are national automobile associations and tourist clubs, uniting individual members, or national federations consisting of associations of tourists. Members who join are organizations that do not organize tourists or tourism associations, but wish to provide assistance to the AGT and whose goal is to develop tourism.

The organization was founded in 1919. The goal is the development of all types of international tourism and autotourism. The main activities are carried out by three permanent commissions: the Policy Commission, the Transport Commission and the Customs Commission.

International Federation of Tourism Journalists and Writers(FIJET) - its members are national associations of journalists and writers who deal with tourism issues. There is also the category of individual AND dual members. FIJET was established in 1954. The goal is to promote the humanistic principles of international tourism, to establish friendly business contacts between journalists and writers, and to protect their professional interests.

The International Academy of Tourism was established in 1951 to promote and protect cultural property tourism, preservation and development of its humanistic traditions. The activity of the Academy is to coordinate the publication of a dictionary of tourist terms, the journal "Vestnik Akademii", brochures and studies on the cultural and humanistic problems of tourism, as well as to conduct competitions of printed works on culture and tourism.

International Association of Hotels and Restaurants(IN & RA) was founded in 1946 and is the successor of the International Hotel Owners Association, founded in 1869 and 1921 transformed into the International Hotel Union. The secretariat and headquarters of the Association are located in Paris (France).

The charter defines the following main tasks:

Association of national hotel associations of all countries, as well as individual hotels and restaurants serving foreign tourists;

Protecting the personal and professional interests of hotel and restaurant owners;

Development of the hotel industry, study of issues of freedom of movement, management of the hotel industry, international financial settlements, insurance, labor supply, etc.;

Informing members of the association about hotels, restaurants and travel companies.

International Camping and Caravanning Federation(FIKK) is an international tourism organization whose members are national federations and associations of camping and caravanning. Fikki has a Tourist Information Center and several specialized commissions. The rally is held annually. The Fikki Secretariat is located in Brussels (Belgium).

The International Association of Tourism Experts (AIEST) is an international tourism organization that brings together both individual members - persons engaged in scientific activities in the field of tourism, and associate members - organizations and institutions interested in the activities of AIEST. The organization has the nature of a scientific community and its goal is to support the scientific activities of its members, ensuring the exchange of documentation and experience, supporting the activities of tourism scientific institutions and tourism training centers. The AIEST secretariat is located in Bern (Switzerland).

International Organization for vocational training in tourism(AMFORT) was established in 1969 with the aim of improving the methods of professional tourism training, streamlining and standardizing programs, and introducing technical means into training. AMFORT members have research centers and educational establishments, official tourism organizations and enterprises, tourism specialists. At the initiative of AMFORT, an international certificate of a tourism specialist was issued. The AMFORT Secretariat is located in Madrid (Spain).

Regional associations. The Pacific Rim Tourism Association (PATA) is a non-governmental international tourism organization with more than 2,200 members from 64 countries representing national tourism organizations, transport and hotel associations, travel wholesalers and retailers, as well as various organizations associated with the tourism industry. . The association was founded in 1951 Pat's main goal is to promote the development of tourism in the Pacific Ocean. Pat's headquarters is located in San Francisco (USA).

The Confederation of Tourism Organizations of Latin America (Kotal) is a regional tourism organization of Latin America, which unites more than 900 Latin American travel companies, transport and hotel companies, as well as 350 travel companies and organizations from Asia, Africa, America, and Europe. Founded in April 1957 The main task of Kotal is to unite the activities of all travel companies, companies and national tourism associations in order to develop the tourism industry in Latin America. The Kotal Secretariat is located in Buenos Aires (Argentina).

European Tourism Commission(ETK) was established in 1948; its members are national tourism organizations of 23 European countries. The purpose of the organization is to promote the attraction of foreign tourism to Europe, especially from the USA, Canada, Japan, as well as within European tourism. The ETC Secretariat is located in Dublin (Ireland).

Association of European Travel Wholesalers (GOETO). There are six categories of membership in GOETO: 1) employees of tour operator firms with at least 25 years of experience; 2) at least 10 years; 3) founding members who have completed their work in tourism; 4) members who have joined with five years of service; 5) associate members with five years of experience in organizations related to tourism; 6) honorary members elected by the GOETO Council. Goeto's goal is to exchange information and establish contacts between tourism enterprises. The GOETO Secretariat is located in Cannes (France).

Trade union and youth organizations

International Bureau of Social Tourism (Wits) is a non-governmental international tourism organization, whose full members are international and national organizations whose activities are related to social tourism; members of the affiliates - groups and organizations that are engaged in activities useful for social tourism. Established in 1963 to promote the development of social tourism on an international scale. At the same time, social tourism is understood as all the phenomena that arise from the participation in tourism of segments of the population with modest incomes. The BITS Secretariat is located in Brussels (Belgium).

Travel agency associations

Travel agency associations exist in more than 80 countries. Their main tasks are to respect the interests of travel agents in relations with government agencies, transport and hotel organizations, study the tourism market, exchange experience and establish business contacts.

Depending on the country and its tourism potential, national associations of travel agents unite from 6-7 to 20,000 members.

The largest national associations of travel agents are the American Society of Travel Agents (ACTA), the Association of British Travel Agents of France (SNAV), the Union of Canadian Travel Associations (ACTA), the National Spanish Association, the Union of German Travel Agencies (DRV), the Australian Federation of Travel Agents (AFTA), Japan Travel Agents Association (jati).

Control questions and tasks

1. What is the essence and what are the structure and instruments of state regulation of international tourism?

2. Describe the main mechanisms to support the development of international tourism.

3. Name the main features of the legal regulation of international tourism activities in different countries.

4. List the tasks "that face certification in tourism.

5. Why is standardization needed in international tourism?

6. What is "tourism licensing" and what are the features of tourism licensing in different countries?

7. What are the features of tax regulation of international tourism activities in different countries.

8. Describe the features of the investment policy of the state in relation to international tourism.

9. How does the state participate in solving the issues of training personnel for the tourism sector?

10. Why should the state conduct special environmental policy in relation to international tourism?

11. What questions concerning the scope of activities of travel companies are resolved at the level of general legislation "what is the subject of tourism regulations?

12. What is the difference between commission agreements and agency agreements ^ used in tourism practice?

13. How are the activities of travel companies handled in Spain?

14. How does French tourism law protect consumer rights in tourism?

15. What are the reasons for "prompting tourism industry enterprises to unite in professional associations and unions.

16. What is the purpose of the leading professional associations in the field of tourism?

In a modern capitalist society, for the stable development of tourism, only state assistance in the form of federal programs is not enough. Travel agencies themselves are looking for ways to solve problems. To do this, they unite in unions, societies, etc. One of the most famous is the Russian Union of Travel Industry.

The Russian Union of the Travel Industry (PCT) is the largest business association in the industry, which includes more than 1000 travel business organizations, hotel industry, health resort complex, as well as transport, insurance, consulting companies, educational institutions, regional associations and tourism authorities, facilities mass media, regularly covering issues of tourism development.

The organization was established on July 25, 1993 and until 2002 was called Russian Association travel agencies (RATA). In accordance with the decision of the VIII Congress of RATA, the Association was transformed into the Russian Union of the Tourist Industry. This decision was dictated, firstly, by the actual composition of the members of the organization, and secondly, by the nature of the economic and legal relations that have developed in the field of tourism as an intersectoral economic complex.

As a non-profit organization, the PCT protects the corporate interests of its members and the rights of the clients they serve. The Union considers its most important task to be the creation of a civilized tourism market in the country and the promotion of the development of the domestic tourism industry at the federal and regional levels.

In the structure of the PCT 14 regional offices: Buryat, Krasnodar, Krasnoyarsk, Crimean, Nizhny Novgorod, Primorskoe, Rostov, Samara, Northwestern, Stavropol, Tver, Udmurt, Khabarovsk and Central Chernozem. There are representations in Great Britain, Germany, Israel, the USA and Canada. Within the framework of the PCT, committees and commissions work: for domestic tourism, for inbound tourism, for children and youth tourism, bus, air transport, sanatorium and resort, etc.

One of the main activities of the PCT is participation in the formation of the legal framework for the development of the tourism sector. Adopted in 1996, the federal law “On the basics of tourism activities in Russian Federation” was largely prepared by Union experts. Based on the model law on the development of tourism at the regional level, developed by the North-West Branch of the PCT, the relevant legislative acts were adopted by almost a third of the constituent entities of the Russian Federation. The PCT actively participates in the development of other regulations, including by-laws, federal and regional tourism development programs.

Other main areas of work of the Union include participation in resolving conflict situations arising on the market, improving the system of tourist formalities, training, sectoral system of statistical accounting and reporting, accounting and taxation, attracting investments for the development of tourism infrastructure, advertising and information support for the promotion of Russian tourism products in the domestic and foreign markets.

MOU DOD DYUTS "Harmony"

Chanovsky district of the Novosibirsk region

Educational program

tourist association

"Tropochka"

Designed for children from 11 to 16 years old.

Implemented within three years.

Teacher of additional education for children

D. Osintsevo

Explanatory note.

Tourism resources are huge and have not yet been fully explored. But wherever there is a tourist association, where tourist gatherings or trips are skillfully organized, it is noted positive influence tourism on the health of children, on the development of their self-confidence and knowledge. On the present stage In the life of our society, the problem of the health of the nation, and in particular the health of school-age children, occupies a special place. Every year more and more children come to school with various diseases. When children finish school, the percentage of sick children increases. School tourism can improve the health of children. Distracts them from addictions (smoking, alcohol, drug addiction) and criminal gangs. It helps to rally groups of different ages into a single team, to develop such qualities necessary in later life as cohesion, mutual understanding, mutual assistance, help to the weak, the ability to navigate in various extreme conditions.

Tourism in high school develops in direct connection with general educational tasks. The composition of the creative association includes children from 5 to 11 classes. In our time, a teenager is often deprived of the possibility of self-realization. Large workloads at school, aggressive psychological pressure from the mass media, often form in him an egoistic, consumerist attitude towards the world, make him defenseless against real life. Tourism helps to develop a personality out of a teenager. And at this age, children have an interest in themselves, in their abilities, self-esteem is formed. The child tries to take his place in the team. It is necessary to give him the opportunity to engage in some kind of activity, otherwise it is difficult to count on the appearance of a teenager in a proper appeal to people, to himself, to professional skills and duties. One of the most effective means of tempering one's character and acquiring moral and ethical life values ​​and guidelines is tourism.

So - school tourism is inseparable from a deeper study of the nature of the native land, folk traditions and customs. And this means that work is underway not only to improve health, but also to patriotic, aesthetic education of students. Developing respect for the environment, native nature, native land, to each other, to the Motherland. Courage, patriotism, the ability to achieve what was conceived, to defeat an opponent and one’s weaknesses, to “take a hit” (lose) are brought up. The teacher's personal example is great. In tourism, the teacher is not an observer, but an active participant, with all his behavior he constantly teaches and educates. In the process of completing this program, the pupil learns to navigate the terrain, recognize medicinal and poisonous plants, set up and assemble a tent, light fires, cook food in field conditions, and provide first aid to the victim. It should be noted that additional education really complements school education on a practical level. It is well known that knowledge of theory, not supported by practice, is worth nothing. In addition, students receive concepts about various new sciences, such as toponymy and others. Tourist training at school is the most important factor in the comprehensive education of the younger generation and their involvement in work.

The Pathway program is educational and developmental in nature and is aimed at revealing the individual psychological characteristics of students, mastering tourism skills that allow them to live freely and navigate in nature, prepare and conduct a hike on their own. real educational program for tourism activities on the basis of the Osintsevskaya secondary school of the Chanovsky district of the Novosibirsk region, taking into account its location, the surrounding landscape and the material equipment of the association with tourist equipment. This program is relevant, especially for our area and is in demand. Not enough attention is paid to tourism work, so the Tropochka program will help to deal with this issue more closely. Will try to raise the tourist work to the proper height.

Tourism work is carried out in our school for 4 years, classes are held in the classroom and in nature. The work is carried out with pupils who have a medical permit for tourism. The composition of students is constant, because the children are interested. Here, children from low-income families feel comfortable, students who are weak in their studies, who are offended at school, have found their place, because. they are more adapted to life in the street environment and we only direct their interests in the right direction. The enrollment of children is free, children come to us of their own free will. Form of employment: group, collective, individual.

All children, regardless of age, are united in a common group. The training program is designed for 3 years.

Methods: At each stage of the implementation of the program, the widest range of methods is used to ensure the most effective assimilation of the material by each pupil. I choose specific methods of work according to the composition of the group, its training, personal capabilities. So, it is reasonable to conduct theoretical classes in the form of conversations, lectures - consultations, using visual materials, combining theory with practice, field classes - seminars, workshops (including individual), creative, experimental practical work on the ground. The excursion method is of great importance for the tourist-local lore circle. The very word "excursion" indicates an exit, a departure from home. From this point of view, even a 10-minute exit with students to the school garden, there is already an excursion. The excursion expands the horizons, enriches with new knowledge. The knowledge gained on the excursion is preceded and accompanied by a number of motor sensations - from walking to running, climbing and all kinds of movement in general. They say that a person is known on the road.

In the classes preceding the excursion, it is necessary to give preliminary information on the issues that will be raised during the trip. You can give the task to read certain books.

When studying the topic "Nature Protection", it should be borne in mind that the time allotted by the thematic plan is only the foundation for further work. Students should understand that the protection of the natural environment and rational use natural resources is one of the topical, global problems. When studying the native land, one should use the memories of old-timers, museum materials. Having shown the territory of the native land, we can say that the native land is a very broad concept. Throughout life, people carry love for him.

When studying the tourist topic, first of all, it is worth paying attention to the material base necessary for conducting hiking trips. The main purpose of the classes on this topic is to teach young travelers to choose the right equipment and use it depending on the type of tourism and travel area, season, complexity and duration of the trip. Depending on the specifics of local history tasks performed on the route.

Target: Education of a healthy, communicative, independent personality, a person who consciously makes decisions through tourism activities.

Tasks:

1.Educational :

- Teaching children the ABC of tourism - giving them basic information on

organization, preparation and conduct of campaigns, basic information about the region,

knowledge of the basics of topography, hygiene, medical care, etc.

Ability to independently calculate the trip.

- Formation of knowledge about hiking. Knot tying skills, settings

tents, breeding and kindling a fire, etc.

Improving sportsmanship through practical and theoretical

3. Developing:

- Develop cognitive interest, independence, observation,

curiosity, personal activity, communication skills.

To form a sustainable need for a healthy lifestyle.

Develop the ability to work with special literature.

Develop a sense of responsibility for your actions, for the assigned work.

2. Educators:

Education in schoolchildren of patriotism, respect for the natural

and cultural heritage native land.

- To educate students on the heroic examples of our countrymen, heroes

Great Patriotic War and labor heroes.

Ways of checking and summing up.

The results of work at each stage are determined by the degree of mastering practical skills based on the acquired knowledge. The criterion of success is determined by the result of the group's participation in competitions of the school and regional ranks, as well as the individual results of the group's competitions in orienteering, tourism techniques, everyday life and other issues of the content of the program. In addition, we track the results of individual psychological growth. We also hold conferences, exhibitions, KVN and other events, at which we also test the tourist knowledge and skills of pupils.

The following equipment is used for theoretical and practical classes:

    compass-3 pcs.

    tent x 3

    honey first aid kit-1 pc.

    topographic maps-3 room.

    weather observation tables-1 series

    methodological aids.

1 year of study - "Tourist"

2nd year of study - "Tourist"

3rd year of study - "Experienced tourist"

Working mode:

Monday

"Experienced Tourist"

3 year of study

group "Tourist"

1 year of study

"Experienced Tourist"

3 year of study

group "Tourist"

1 year of study

Educational - thematic plan of the 1st year of study.

Topic

Number of hours

theory

practice

Total

Introductory lesson

Orientation on the ground

Hiking technology

The health of the hikers

Tourist knots

topographic preparation.

Hiking trips

Educational work

Working with parents

Total:

Topic 1 Introductory lesson:

The history of tourism development since the period of the ancient world:

dating games;

Filling out questionnaires;

Acquaintance with the work plan;

Methods: conversation, questioning, story.

Theme 2 Orientation on the ground:

Orientation methods (according to local characteristics, according to natural characteristics);

Compass, compass device, types of compasses (school, liquid);

Azimuth (direct, reverse);

Orientation by legend (compass);

Orientation in a given direction;

Forms: Individual, group, combined.

Methods: conversation, questioning, story, explanation, example method.

Equipment: Compasses, multimedia equipment.

Theme 3 Hiking technique:

Organization of self-insurance;

Mounted ferry;

Parallel ropes;

Descent, ascent in a sports way;

Overcoming the swamp over bumps;

Log crossing with self-insurance;

pendulum crossing;

Forms: Individual, group, combined.

Equipment: Ropes, carabiners, jumar, safety system, poles, log, multimedia equipment.

Theme 4

Tourist equipment:

Tourist equipment on a hike (personal, group, storage, delivery).

Special equipment:

Ropes (types of ropes);

Carabiners;

Insurance system.

Workshops:

Packing a backpack;

Setting up a tent;

Breakdown of the bivouac in the field.

Forms: Individual, group, combined.

Theme 5 Health of the hikers:

Norms of personal and public hygiene;

Ecology and tourism.

environmental requirements.

Ecological work on the trip.

Poisonous plants.

The main functions of a physician.

First aid kit: composition and storage.

Typical injuries on a hike, their prevention and first aid for: colds, cuts, bleeding, bruises, fractures, abrasions, burns, poisoning.

Rules for transporting the victim

The choice of medicines from the first aid kit and the provision of first aid in case of conditional injury.

Distinguish poisonous plants from non-poisonous in practice.

Forms: Individual, group, combined.

Theme 6 Tourist nodes:

From the history of the node;

Knot tying rules;

Node elements.

Node types:

Knots for tying ropes;

Knots for mounting on a support;

Nodes are conductors;

Control nodes;

Grasping knots.

Knot tying technique.

Application in practice.

Forms: Individual, group, combined.

Theme 7 Topographic preparation:

Definition of the term "Topography, terrain".

Topographic signs;

Topographic maps(legend, scale).

Workshops:

Topographic dictation;

Determining the distance on the map;

Drawing up a plan of the area of ​​the route of the campaign.

Forms: Individual, group, combined.

Theme 8 Hiking trips:

Tourist opportunities of the Chanovsky district;

Organization and preparation for a weekend trip;

Acquisition of a tourist group;

Distribution of responsibilities in the group;

Tourist group equipment;

Catering;

Camping first aid kit;

Paperwork.

Theme 9 Educational work:

Excursion to the regional Chanovsky museum.

Theme 10 Working with parents:

Individual conversations with parents in order to analyze the activities of students, their successes and mistakes. Preparing for a weekend trip.

Expected results.

1 year of study

1. The order of organizing and conducting a weekend hike.

1. Move along roads and trails as part of a group.

2. Fundamentals of tourist technology.

2. Organize a camping life, draw up a food layout for a weekend trip.

3. Fundamentals of topography and orientation.

3. Overcome simple, natural obstacles.

4. Know dangerous and poisonous plants.

4. Navigate with a map and compass in easy terrain.

5. Methods for the prevention of typical diseases and the main methods and means of providing first aid.

5. Provide first medical aid.

6. Rules of conduct outside settlements.

6. Apply this knowledge in practice.

7. Safety requirements in the campaign.

7. Perform the general duties of a participant in the campaign.

8. List of group and personal equipment and rules for caring for it.

9. Rules for cooking.

10. Rules for arranging a bivouac.

11. Norms of personal and public hygiene, environmental requirements for the group.

Educational - thematic plan 2 years of study.

Topic

Number of hours

theory

practice

Total

Introductory lesson

Orientation on the ground

Hiking technology

Material and technical base of the campaign.

The health of the hikers

Tourist knots

topographic preparation.

Hiking trips

Educational work

Working with parents

Total:

Topic 1 Introductory lesson:

Filling out questionnaires;

Acquaintance with the work plan;

Results of the summer campaign;

Safety briefing.

Forms: collective.

Equipment: Photo albums, multimedia equipment.

Theme 2 Orientation on the ground:

Map, scale and its types

Azimuth (direct, reverse), determination of azimuth on the map and on the ground;

Orientation according to the legend (compass) - fixation;

Methods for determining distances to inaccessible objects;

Features of the terrain image on orienteering maps;

Rules for conducting tourist competitions - indicative stages;

Breakdown of the route for orientation.

Forms: Individual, group, combined.

Theme 3 Hiking technique:

Basic methods of insurance;

railings on speed and quality;

Safety system (solid, chest, harness), basic and

auxiliary ropes;

Carabiners, jumars;

Rules for passing the technical stages of the tourist obstacle course:

1. ascent and descent with a grasping knot;

2. hinged ferry;

3. parallel ropes;

4. descent, ascent in a sports way;

5. overcoming the swamp over bumps;

6. crossing a log with self-insurance;

Educational and training sessions in the field to develop elements of hiking technology.

Technique safe behavior on a hike,

Forms: Individual, group, combined.

Methods: conversation, story, explanation, example method, application in practice.

Equipment: Ropes, carabiners, jumar, safety system, poles, log, multimedia equipment

Theme 4 Material and technical base of the trip:

The main functions of the outfitter, navigator, cartographer, photographer, medic,

camp commandant;

Group equipment: list, storage, care, issue, acceptance.

The main functions of the deputy head, supply manager, repair master;

Safety precautions for storage of sharp and combustible objects;

Catering for hikes of various durations;

Rules for hanging, packaging and storage of products;

Rules for preparing camp meals;

Docking by weight of equipment and food.

Forms: Individual, group, combined.

Methods: conversation, questioning, story, exercise, show

Equipment: ropes, carabiners, harness, backpacks, tents.

Theme 5 Health of the hikers:

Water purification in extreme situations;

Manufacture of personal hygiene items;

Surveillance of the environment;

medicinal plants;

Typical injuries during a hike, their prevention and first aid for: colds, cuts, bleeding, bruises, fractures, abrasions, burns, poisoning (fixing);

Manufacture of devices for the transfer of the victim;

Applying a tourniquet and stopping bleeding, types of bleeding;

Forms: Individual, group, combined.

Methods: conversation, story, exercise, show, cards.

Equipment: first aid kit, cards, stretcher.

Theme 6 Tourist nodes:

Nodes - classification by use;

The use of knots in medicine;

Knitting knots for speed and quality;

Forms: Individual, group, combined.

Methods: conversation, story, explanation, example method, demonstration, testing.

Equipment: Ropes of various lengths and thicknesses, multimedia equipment.

Theme 7 Topographic preparation:

Topographic signs;

Methods for depicting relief on topographic maps and sports maps

orientation;

Workshops:

Methods for compiling topographic maps;

Topographic dictation;

Development of a hiking route on the map

Forms: Individual, group, combined.

Methods: conversation, story, explanation, example method.

Equipment: Topographic maps, tablets.

Theme 8 Hiking trips:

Development, preparation and implementation of a 2-day hike;

Filling out the itinerary;

Development of the route, determination of the goals of the campaign;

Paperwork;

Meteorological measurements and observations.

Theme 9 Educational work

Water surveillance. Ecological observations.

Theme 10 Working with parents:

Individual conversations with parents in order to analyze the activities of students, their successes and mistakes. Preparing for a 2 day hike. Conversation "Improvement of children on campaigns"

Expected results.

2 year of study.

1. The procedure for preparing multi-day trips.

1. Organize a camping life, make a layout of products for a multi-day trip.

2. Ways to overcome various natural obstacles.

2. Own self-insurance techniques.

3. Several travel songs.

3. Apply multiple knots.

4. Medicinal plants.

4. Provide first medical aid.

5. Basic principles of photography, reportage and landscape photography.

5. Write a description of a one-day trip.

6. Functions of all participants at all stages of preparation and conduct of the campaign.

6. Participate in all stages of competitions in the technique of hiking.

Educational - thematic plan 3 years of study.

Topic

Number of hours

theory

practice

Total

Introductory lesson

Orientation on the ground

Hiking technology

Material and technical base of the campaign.

The health of the hikers

Tourist knots

topographic preparation.

Hiking trips

Educational work

Working with parents

Total:

Topic 1 Introductory lesson:

General issues organization of work;

Conditions for participation in hikes, requirements for participants;

Filling out questionnaires;

Acquaintance with the work plan;

Prospects for the work of the tourist association;

Acquaintance with the "Regulations on the campaign";

General information on the preparation and conduct of campaigns;

Study of individual psychological characteristics of students;

Safety briefing;

Development of safety standards during field training;

Completing a summer trip report.

Forms: collective.

Methods: conversation, questioning, storytelling, briefing.

Equipment: Photo albums, multimedia equipment.

Theme 2 Orientation on the ground:

Team and individual passage of the control and tourist route (orientation according to the legend, in a given direction, along the route indicated on the map, along the marked distance, along the azimuth, by choice);

Drawing up a technical description of the route;

Map correction;

Route topographic survey;

Orientation in conditions of changing weather;

Orientation in time;

Forms: Individual, group, combined.

Methods: conversation, questioning, storytelling, explanation, practical exercises, competitions on the ground.

Equipment: Compasses, multimedia equipment, route sheets, rulers, pencils, watches.

Theme 3 Hiking technique:

Standards and types of loads, the pace of movement, planning and development of the route;

Practical testing of elements of a tourist obstacle course for quality and time (mounted crossing, ascent and descent in a sports way, ascent by a grab, ascent and descent with a prusik on a grasping knot, ascent with a jumar, traverse, overcoming a log, rhombus, square, overcoming a swamp over bumps, overcoming a swamp with the help of poles, a pendulum, a butterfly) as part of a group;

Transportation of a conditionally injured person through technical stages;

Overcoming a tourist obstacle course with homing and removal

railings on speed and quality;

Putting on a safety system for a while;

Rules for passing the technical stages of the tourist obstacle course:

Technique of safe behavior in the campaign;

Work at CP.

Forms: collective, individual.

Methods: conversation, practical exercises, competitions.

Equipment : ropes, cords, safety systems, poles, carabiners, jumar, prusiks, multimedia equipment.

Theme 4 Material and technical base of the trip:

Preparation of menus and product layouts for a 2-3 day trip;

Distribution of weight on the route;

Equipment repair;

Development of the route 2-3 - day hike;

Study of tourist songs;

Bivouac work.

Forms: Individual, group, combined.

Methods: conversation, questioning, story, exercise, show

Equipment: ropes, carabiners, harness, backpacks, tents.

Theme 5 Health of the hikers:

Drinking regimen and maintaining the water-salt balance in the body;

Clarification and disinfection of water;

General preventive measures;

Ways to make fire without matches;

Basics rational nutrition and diet;

Forms: Individual, group, combined.

Methods: conversation, story, exercise, show, cards.

Equipment: first aid kit, cards, stretcher.

Theme 6 Tourist nodes:

Tourist knots, application in practice in tourist life during the organization of crossings;

Knots for tents and stretchers;

The study of nodes not previously studied;

Knotting for speed and quality, both in the team standings and personal;

Forms: Individual, group, combined.

Methods: conversation, story, explanation, example method, demonstration, testing.

Equipment: Ropes of various lengths and thicknesses, multimedia equipment.

Theme 7 Topographic preparation:

Conventional signs according to their purpose (large-scale, off-scale, explanatory);

Determination of traces of vehicles;

Study of footprints of a pedestrian;

The choice of the route of movement;

Determining the age of the trace;

Some rules of the tracker;

The behavior of animals and birds as a sign of the appearance of people.

Forms: Individual, group, combined.

Methods: conversation, story, explanation, example method.

Equipment: Topographic maps, tablets.

Theme 8 Hiking trips:

Fulfillment of standards for physical training;

Repair and manufacture of equipment;

Organization and conduct of a hike with an overnight stay in the field, standards

on the “Tourist of Russia” badge, from the history of campaigns;

Acquaintance with the route book;;

Paperwork;

Passage of the commission in the rural feldsher obstetric station;

Safety briefing;

Full mastery of the campaign preparation algorithm;

Forms: collective, group.

Methods: conversation, practical exercises.

Equipment: tables of standards, maps of the Chanovsky district.

Theme 9 Educational work

Organization of a school tour. rally. Visiting school museums in the area.

Theme 10 Working with parents:

Individual conversations with parents in order to analyze the activities of students, their successes and mistakes. Preparing for a 2 day hike. Joint trip of parents and children "Mom, dad, I am a tourist family"

Expected results.

3 year of study.

1. Discharge standards for sports tourism.

1. Independently prepare and conduct a multi-day trip and draw up a report on the trip.

2. Rules for the preparation and organization of multi-day trips.

2. Carry out the necessary environmental protection measures.

3. Rules for participation in tourist competitions, conditions for the implementation of tourist categories.

3. Provide first aid for all types of injuries and diseases.

4. Participate in competitions in tourist all-around, carry out various technical actions.

5. Participate in the simplest rescue and transportation operations.

6. Perform the functions of any participant in the campaign.

7. Freely navigate nature.

Literature.

1. Yu.A. Shalkov "Health of the tourist"

3. "Medicinal plants" House of health education.

4. S. Balenko "Survival Textbook" (experience of an elite special forces unit)

5. I.V. Balabanov Knots. Reference edition.

6. V.A. Shkenev "Sports applied tourism"

7. V. G. Volovich "How to survive in an extreme situation"

8. A.I. Gomonchuk "Fundamentals of Medical Knowledge"

At present, associations have begun to appear in the tourism industry of Ukraine, which is a natural stage in the development of the market economy of Ukraine and its formation as a democratic and rule of law with a developed civil society.

Relevance this study due to the need to determine the areas of work of associations in Ukraine.

The works of domestic scientists are devoted to marketing issues in tourism: Beznosyuk V.D., Bobarykina O.M., Vedmid N.I., Zhukova N.L., Kharycheva V.V., Shulgina L.M. and foreign scientists: Durovich A.P., Kotler F. . Bystrov S.A. was engaged in the description and classification of associations in tourism. , Vorontsova M.G., Kvartalnov V.A., Dracheva E.L., Zabaev Yu.V., Ismaev D.K. and others. At the same time, it should be noted that there is no single point of view on specific forms of work of tourist associations in Ukraine within the framework of the marketing information system.

The purpose of the study is to determine the place and role of associations in the tourism business. To achieve this goal, it is planned to solve a number of tasks:

To characterize tourist associations and organizations;
- develop a classification of tourism associations;
- to reveal forms of work of associations in tourism, to suggest new directions.

As a rule, tourist associations and organizations solve those issues that an individual member of the association cannot solve on his own or such a solution would be unreasonably expensive for him. By joint efforts, tourism associations and organizations can effectively and in a relatively short time to solve common problems its members. Tourist associations and organizations can take on some of the functions of state tourism management bodies. Tourist associations and organizations are created to promote the development of tourism, exchange and contacts between enterprises in the tourism industry, joint development of tourism policy and active lobbying of their interests, conducting marketing research and promoting a tourism product. Tourist associations and organizations can be used to build some elements of a marketing information system.

Marketing Information System (MIS, Marketing Information System - MIS) of a tourist enterprise- a set of resources and procedures used to collect information with a given accuracy and frequency, its processing, sorting, analysis and evaluation with timely bringing it to the competent persons to make effective marketing decisions.

The marketing information system allows:

Get competitive advantages;
- reduce financial risks;
- determine the market opportunities of the enterprise;
- identify favorable conditions;
- assess the state of the internal and external environment;
- evaluate and increase customer confidence in the company's services;
- confirm or refute management's assumptions;
- increase the efficiency of activities;
- be able to detect potential threats early;
- Evaluate and monitor the implementation of plans, as well as promptly carry out their adjustment.

The marketing information system usually consists of the following subsystems:

Subsystem of internal information;
- subsystem of external information;
- marketing research subsystem.

In addition, an important element is the timely delivery of the received and interpreted information to interested parties. At the same time, the cost of information should be controlled so that it does not systematically or always (depending on the type of information) exceed the benefits from its use.

The subsystem of internal information allows you to accumulate and analyze the necessary information within the tourism enterprise. This information is generated by the activities of the enterprise and is constantly changing in connection with it. In this subsystem, it is important to coordinate the work of enterprise departments in order to obtain timely, complete and reliable information describing the specified characteristics. This task can be dealt with faster and more efficiently using software products for automation. various kinds activities, including solving problems of accounting automation (financial and managerial), accumulation of other information necessary for marketing services at tourism enterprises, data presentation and management at the enterprise.

Sources of inside information can be:

Accounting information (financial statements, accounts of synthetic and analytical accounting, source documents, management accounting data);
- complaints and reclamations of consumers;
- business correspondence;
- contracts with buyers, suppliers and contractors and the history of relationships with them in various sections and groups;
- data on the payment discipline of counterparties;
- data on booking and the state of the number of rooms;
- data received directly from guests through questionnaires, phone calls, personal conversations, etc.;
- verification by a "mystery guest".

The subsystem of external information is divided into information about the macro environment and the micro environment (competitive environment). In the external environment, it is important to monitor and evaluate innovations and trends in a timely manner.

The macro environment, as a rule, is outside the sphere of influence of the company itself, but at the same time, the macro environment can have a significant impact on the tourism industry. To analyze the macro environment, the STEP-impact model (social, technological, economic and political impacts) is used.

Sources of external marketing information can be:

Regulatory framework;
- MASS MEDIA;
- exhibitions, conferences and presentations;
- consulting firms;
- statistical information;
- personal contacts of managers;
- surveys;
- Internet.

The marketing research subsystem includes:

Problem definition and goal setting;
- research planning processes;
- collection and analysis of data;
- interpretation and presentation of research results.

Tourism enterprises may build IIAs themselves, but some elements of IIAs may be obtained from associations in the tourism business. At the same time, associations will be able to ensure the relevance and reliability of information with greater cost-effectiveness of information for each specific member of the association.

Within the framework of the IIA, tourism associations can be involved in the internal information subsystem for checking by a “mystery guest”, for summarizing information by business tourism experts in each accommodation facility, etc.

In the subsystem of external information, associations in tourism can be involved in almost all elements. External marketing information allows the tourism company to monitor trends in the tourism market and respond quickly to them. To determine the potential and available market, assess and forecast the overall market demand, conduct international marketing research the best way suitable associations in the tourism business, because. in this direction, there may be specific difficulties associated with the language barrier, differences in traditions, legal regulation, the level of development of information technology, the organization of individual licensing procedures and standards, etc. For example, the Association of Crimean Resorts annually publishes its marketing research to assess satisfaction with rest and treatment, price-quality compliance, ways to attract tourists during the off-season, etc.

In order to achieve a competitive advantage, in addition to marketing research conducted by associations, it is advisable for a tourism enterprise to conduct its own research of the microenvironment (for example, assessing customer satisfaction) and partly of the macroenvironment (for example, to predict market share).

The Association can accumulate information about unscrupulous tour operators, their managers and owners and put them on the so-called "black list". This will avoid or reduce in the future the number of conflict situations between tourists and accommodation facilities that arise through the fault of tour operators. For example, there are frequent cases when from one or two to several dozen tourists arrive at the accommodation facility during the day, who paid for accommodation and meals at the accommodation facility to the tour operator, who, in turn, did not transfer this money minus the commission to the accommodation facility. In such a situation, if the accommodation facility does not accommodate them, then it incurs reputational losses, albeit unreasonable, because. the fault lies with the unscrupulous tour operator. If the accommodation facility accommodates such tourists, then financial losses may occur if the accommodation facility does not ultimately receive payment for this - in the amount of the cost of accommodation of such tourists and profit if opportunities were missed to accommodate another group. The fact that the arrived tourists can be foreigners, even from neighboring countries, and their tour operator is not a resident of Ukraine and he directly, without intermediaries, concluded an agreement with the accommodation facility, can add a special urgency to the situation. In this case, in addition to the above-mentioned losses, there may also be sanctions for non-return of foreign exchange earnings (the service was provided, but the currency was not received), in addition, the foreign economic activity of the enterprise may be paralyzed.

Within the framework of associations, it is relatively easy to carry out research by the method of expert assessments. Associations can become the basis for creating joint on-line booking systems. Currently, a number of important indicators in the tourism industry in general and in business tourism in particular are not collected in Ukraine, namely: revenue per room (RevPar), operating income per room (GovPAR), average cost per room (ADR ) by categories of accommodation facilities. These indicators would make it possible to make comparisons with foreign markets, identify problems and look for ways to solve them. Associations in tourism, until the transition to the collection of these data at the state level, could calculate them on the basis of information from their members.

The activity of associations depends on their type. It is proposed to classify tourism associations and organizations as follows:

1. On a territorial basis:

World;
- international regional;
- national;
- regional.

2. According to the degree of participation of state bodies:

Official (intergovernmental);
- informal.

3. Depending on the statutory goals and objectives:

Universal;
- specialized.

4. By size of participants:

Associations uniting small market players (Association of small hotels and apartments of Ukraine);
- associations uniting major market players;
- mixed.

5. By type of participants in the tourism services market:

On the demand side (Association of cyclists);
- on the supply side:
- associations of accommodation facilities;
- associations of tourist intermediaries;
- mixed.

6. By type of tourism:

Crimean Association of Rural Green Tourism;
- Association of Business Tourism of Ukraine;
- and etc.

At the present stage of tourism development in Ukraine, business tourism is of particular interest, since the volume of the Ukrainian business travel market in 2011, according to the World Travel and Tourism Council, amounted to $2.883 billion and is projected to grow to $6.116 billion by 2021 in 2011 prices. the volume of the Ukrainian private travel market in 2011 is $6.271 billion and is projected to grow to $9.349 billion by 2021 in 2011 prices. The business travel market will develop more dynamically than the private travel market, because their growth rate is one and a half times higher than that of private travel.

In February 2007, the Business Tourism Association of Ukraine was organized as a "non-profit association of Ukrainian enterprises whose activities are related to business tourism and the meeting industry, as well as enterprises and legal entities interested in the development of business tourism in Ukraine" . The Business Tourism Association of Ukraine proposes to use the Qpeople Project (Qualify people) system to solve the problem of the black list.

For business tourism, associations could accumulate information on holding various types of MICE events (average duration of the event, geography of participants, additional services that were in the greatest demand, etc.) and generalize the experience of organizing them for experts in working with business tourism in accommodation facilities . This will facilitate meetings with the best level organization, and some activities will allow, by raising their level of organization, to be repeated in the long term. In the book Meeting Architecture, a manifesto by Maarten Vanneste, "Meeting Architecture, a manifesto" is dedicated to "meeting architect as a new profession". Marten Vanesti defines a Meeting Architect: “A meeting architect is an individual who focuses on the purpose of a potential meeting, its format and design, and the conceptual and practical building blocks of a meeting aimed at the best training, exchange professional information and motivation of the participant. He or she also knows how to measure meeting results up to Level 5 - ROI. The meeting architect as described by me does not yet exist here. The ultimate goal is formal education, certification and a master's degree in meeting architecture". The five levels of meeting outcomes are described as follows: “I see these levels as a flow: we need to see a happy (level 1) participant to open up to learning (level 2) so that after the meeting they can apply what they have learned, (3 ) and, therefore, have an impact on (4) the business, which, ultimately, generates an increase in income or a decrease in expenses (5) ” . In Ukraine, tourism associations and universities, combining the strengths of each other, in the context of the steady growth of business tourism in absolute and relative terms (the share of business tourism in the amount of private travel and business tourism), should develop partnerships in order to train graduates and improve the skills of employees meeting the requirements of the meeting architect.

According to the results of the study, the following can be done conclusions:

Tourist associations and organizations are created to promote the development of tourism, exchange and contacts between enterprises in the tourism industry, joint development of tourism policy and active lobbying of their interests, conducting marketing research and promoting a tourism product. Tourist associations and organizations can be classified according to various criteria.

Associations in tourism within the framework of the marketing information system can be involved in the study and analysis of the subsystem of external information, the competence of associations in conducting international marketing research, compiling a "black list" of unscrupulous tour operators, their managers and owners is especially clearly traced. Within the framework of associations, it is relatively easy to carry out research by the method of expert assessments. Associations can become the basis for creating joint on-line booking systems. Currently, a number of important indicators in the tourism industry in general and in business tourism in particular are not collected in Ukraine, namely: revenue per room (RevPar), operating income per room (GovPAR), average cost per room (ADR ) by categories of accommodation facilities. These indicators would make it possible to make comparisons with foreign markets, identify problems and look for ways to solve them. Associations in tourism, until the transition to the collection of these data at the state level, could calculate them on the basis of information from their members.

The article suggests:

Classification of tourist associations;
- checking the quality of the services provided by the accommodation facilities for the members of the association as a "mystery guest";
- recommendations for associations to carry out, together with universities, the training of employees to the level of the Meeting Architect described by Marten Vanesti;
- areas of work to improve the system of indicators in tourism.

Thus, associations in tourism can become the basis for the sustainable development of the tourism industry in Ukraine. They can implement what individual participants in the tourism market cannot implement, or it would be economically impractical or not at the required quality level.

The work of travel associations with tour operators has been chosen as a direction for future research.

Sources and literature

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2. Durovich A.P. Marketing research in tourism / A.P. Durovich. - St. Petersburg: Peter, 2008. - 384 p.
3. Kotler F. Marketing. Hospitality / F. Kotler, J. Bowen, J. Mackenz. – M.: UNITI-DANA, 2005. – 1063 p.
4. Bystrov S.A. Tourism: macroeconomics and microeconomics / S.A. Bystrov, M.G. Vorontsov. - St. Petersburg: Ed. house "Gerda", 2007. - 464 p.
5. Kvartalnov V.A. Tourism: textbook. / V.A. Quarterly. - M.: Finance and statistics, 2006. - 336 p.
6. Economics and organization of tourism: international tourism: studies. allowance / E.L. Dracheva, Yu.V. Zabaev, D.K. Ismaev and others; ed.: I.A. Ryabova, Yu.V. Zabaeva, E.L. Dracheva. - 3rd ed., Rev. and additional – M.: KNORUS, 2007. – 576 p.
7. Business Tourism Association of Ukraine: [Electronic resource]. – Access mode: http://www.mice.com.ua/
8. Project Qpeople (Qualify people): [Electronic resource]. – Access mode: http://www.qpeople.com.ua/
9. Maarten Vanneste. Meeting Architecture, a manifesto / Maarten Vanneste. – Printed by Vestagraphics, Manufactured in Poland, 2008. – 157 p.